Privacy Policy

Welcome to Otterly Creatives. Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure. By using our website (www.otterlycreatives.com) or submitting information through our Typeform questionnaire, you agree to the terms outlined below.

1. What information we collect
We collect information you provide directly to us, such as your name, email address, business name, website URL, social media handles (if applicable), and details related to your project, whether through our Typeform questionnaire or direct communication.

We also automatically collect information such as your IP address, device and browser details, and general website usage data for analytics purposes.

2. How we use your data
Your information allows us to communicate with you, respond to inquiries, discuss projects, and provide updates. We use your details to deliver our services, which may involve managing and building your website project, including using your email address for tools like hosting platforms. Additionally, we analyze website performance and user behavior to improve your experience.

We do not sell or share your information with third parties for marketing purposes.

3. Third-Party Services
To deliver our services, we work with trusted third-party tools such as Showit for website hosting and management and Typeform to collect your project details through our questionnaire.

4. Data Security
We prioritize the security of your data by utilizing SSL encryption for safe data transmission, secure hosting, and trusted platforms. Access to your personal information is limited to authorized personnel only.

5. Transfer of Data
As we may operate or work from different locations, your information could be transferred to and processed in jurisdictions outside your own. By using our services, you consent to this transfer. We ensure that your data remains protected and handled securely following this Privacy Policy, regardless of where it is processed.

6. Cookies
Our website uses cookies to enhance your browsing experience and track basic performance data. You can manage or disable cookies through your browser settings.

7. Policy Updates
We may update this Privacy Policy occasionally. Updates will be posted on this page with a new effective date.

8. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out:

Email: myriam@otterlycreatives.com