Data Protection policy

Otterly Creatives values your privacy and is committed to protecting the personal data you share with us. This policy explains what information we collect, how we use it, and your rights regarding your data

Controller: Otterly Creatives
Email: myriam@otterlycreatives.com

1. What Data is Collected

Personal data may include your name, email address, and any other information you provide when contacting or working with Otterly Creatives. We collect data through the following means:

2. Use of Personal Data

Personal data is utilised solely for the following purposes:

  • Responding to inquiries and communications
  • Managing client projects and agreements
  • Scheduling meetings
  • Processing payments and invoices
  • Maintaining records as required by law
  • Analyzing website performance through basic analytics

We do not sell or share any data with third parties for marketing purposes.

3. Legal Basis for Processing

Personal data is processed based on one or more of the following legal grounds:

  • To perform a contract or take pre-contractual actions at your request
  • To comply with legal obligations (such as invoicing and accounting)
  • Based on a legitimate interest in maintaining client communication

4. Data Storage and Security

Data is securely stored within the services mentioned above. Each third-party provider follows its own data protection practices that comply with GDPR. Personal data is retained only as long as necessary for the specified purposes or as required by law.

5. Cookies

The website utilizes basic cookies through CookieYes and Google Analytics to ensure proper functionality and to collect anonymous usage data. You can manage or disable cookies in your browser settings.

6. Your Rights

You have the right to request access to your personal data, as well as to request corrections or deletions of that data. Additionally, you can request restrictions on or object to the processing of your personal data when applicable. 

All requests can be sent to myriam@otterlycreatives.com.

If you believe your data has been handled unlawfully, you also have the right to file a complaint with your local Data Protection Authority.

7. Updates to This Policy

This policy may be updated periodically to reflect changes in legal requirements or in the way data is handled. The latest version of the policy will always be available on this website.